Your satisfaction is guaranteed
We've always been committed to driving down costs so you have more to invest. That's why we have lowered our online equity commissions to US$0 and online options commissions are just US$0.65 per contract.¹
We also believe every investor deserves to work with a firm they can count on. At Schwab, our commitment to your satisfaction is backed by a guarantee. If for any reason you’re not completely satisfied, we’ll refund your eligible fee or commission and work with you to make things right.² You won’t find that kind of promise everywhere—but you will find it here.
Questions about the Satisfaction Guarantee²
- What fees are covered by the guarantee?
- Are any fees not covered by the guarantee?
- Who should I contact if I have questions or would like to request a refund?
- How long do I have to request a refund under the guarantee?
- How long will it take to receive my refund?
Start investing today
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Start investing in the U.S. today.
Have more questions? We're here to help.
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CallNew clients
0800 917-1039 (UK)
+44 20 3795 2704 (outside the UK)
Existing clients
00800 0826-5001 (UK)
1-800-362-1774 (in the US)Customer service hours
10:30 pm Sunday to 6:00 am Saturday (UK Time) -
Email -
Visit usCharles Schwab, UK., Limited
33 Ludgate Hill
London EC4M 7JN
United KingdomOffice hours
Monday-Friday, 9:00 am to 6:00 pm (UK Time)